Returns & Refunds

Our goal is your complete satisfaction. Learn about our guarantee and return process.

30-Day Money-Back Guarantee

For clear peace of mind, we offer a 30-day money-back guarantee on all **Digital Courses** and **Tutorials**. If you're not learning what you expected, simply request a refund within 30 days of purchase for a full refund.

Physical Artworks & Products

Because many artworks are unique or made-to-order, return policies for physical goods are set by the individual artist. However, Core Creator enforces a minimum standard:

  • **Damaged or Incorrect Items**: You are always entitled to a full refund or replacement if your item arrives damaged or is not as described.
  • **Change of Mind**: Individual artist policies apply. Please check the "Returns" tab on the product page before purchasing.

How to Request a Return

  1. Go to your **Order History** in your account dashboard.
  2. Select the order containing the item you wish to return.
  3. Click **"Request Refund/Return"** and select the reason.
  4. The artist or our support team will review your request within 48 hours.

Need help with a return?

If you're having trouble with a seller or need assistance, our support team is here to mediate.

Contact Support